Reviews
Mike Guild
Excellent place. Quick and easy bike rentals and shuttle up to the top. The trail is gorgeous and very easy to bike down. Owners helped us find the right bike for all four of us in the family, adjusted seats as needed, provided water and helmets, and we were off and running.
I suggest bringing a small backpack with a picnic lunch or snack breaks. If I do it again I may even bring a small fly rod and cast along Laurel Creek.
Javier Castillo
Great service and explanation of the trail! I was the last one of the group and they made sure I got in the shuttle on time. The bike was fine and their location is also great as it’s right by the trail.
Eddie Royko
Super friendly and easy to work with
Bicycles in great shape and had an awesome ride
Highly recommend you
Chris McDougal
This shop is located in a good part of town with good parking. The staff were very friendly. They assisted with the initial reservation and made getting bikes set up so easy. The shuttle to the top station was included in our rental, so all we had to do was enjoy the bike ride down. It was all so worth it! We will definitely use the Creeper Trail Bike Rental again when we come back!
Stefan Ludlow
Showed up with no reservation and they were able to get me on the next shuttle with the bike of my choice from their shop. Plenty of choices from speedy mountain bikes to smooth and comfy ‘granny’ bikes with padded seats. Owner was very kind and got us set up quickly and on our way. Would happily go back my next time on the creeper trail!
Dottie Cooke
A great place to rent your bike for a Virginia Creeper Trail bike ride. These guys were friendly and very helpful! The ride up in the shuttle was pleasant and smooth. Definitely rent from them. We will be back!
Lynne McNamee
We decided to try out the Virginia Creeper Trail on the warmest day in Feb and it was wonderful! We made a reservation to take the shuttle and rent bikes and have them drop us off at the 17 mile point. Everything went smoothly, very friendly and responsive staff and our shuttle driver told us all about Damascus and the trail. The ride along the river was stunning, crossing over wooden bridges, easy downhill ride. We want to come back with the rest of our kids!
Angel Miller
Friendly staff ! Great customer service! And the views are amazing!
Randi Muck
They were so nice and helpful. They aired up my tire before we left and it was clean and the driver was very safe.
Camila Wood :0
Amazing trail! I went a few weeks ago with some family members and friends of mine. They drive you to the top of the mountain, and even though it was a bit long of a drive, it was still fun to bike it! My only complaint is that they should add signs to where the rental place is because my and my friends got lost while we were in town looking for it, but other than that it was amazing! (They also give you some water). Would recommend going here!
Andrew McAllister
They were great! The process was super easy, and they quickly and nicely adjusted to us accidentally arriving late. They had us ready to go in 10 minutes. The bikes were in good shape, and return was easy.
April Bankert
My family and I recently used Creeper Trail Bike Rental for our first trip on the trail. They were flexible to change our times according to weather outlook, easy to check in with, and shuttle driver was knowledgeable about the area and pointed out areas of interest and tips for the trail. Hopefully we will be able to make if back for more riding.
Greg Ackerman
We had a terrific experience as a family with Creeper Trail Bike Rental & Shuttle. Friendly staff, easy to do business with, taking it easy around the curves on the shuttle, and just generally making you feel welcome. We’ll be back!
Arturo Verduzco M
Unforgettable experience! Loved bicycling 17 miles following a downhill river through dozens of bridges!
Liz Rifenburg
We have ridden three times this year. It is beautiful in every season. This should be on your bucket list! These folks are super nice. Picked out a bike that had a serious issue. My husband and a good Samaritan managed to fix it thanks to the toolkit they provide. They refunded my money in spite of still being able to ride the whole trail. This is a top notch company. Don’t forget to reserve.
Kyle Lane
Great experience. We did have one bike issue but we’re able to get a loaner on the trail. One of our riders took a spill but was transported back to the shop by employees. Overall great experience. I recommend groups of six or less.
Janice Lattie
Everyone was so friendly and professional. They provided excellent assistance with selecting bikes. The ride to Whitetop was pleasant. We will definitely use them again. Highly recommend.
Sherry Wise
a year ago
Great staff-so personable and knowledgeable! We had a group of 16 bicyclist ranging in age from pre teen to 50. The staff helped us all choose the right bikes and made sure the seats were adjusted. We were shown a map of the trail, given a few bike repair kits and given helpful advice which made us all feel happy and ready to ride! The bikes were loaded onto trailers and we all rode to the top in a couple vans driven by very friendly staff. The ride itself was beautiful and so much fun. Returning the bikes was fast and simple and the cost was very reasonable. I would recommend the Creeper Trail Bike Rental Company to everyone:).
E Gerringer
Knowledgeable, friendly staff. We were given a map and directed to some of the areas to stop. They were on-time leaving the shop and our rented bikes worked and fitted great. We were also given their phone number and a repair kit should something had happened on the trail. It would have been nice to pay and reserve online, but you have to call in for a reservation. The little town may not have internet access…
Gail
We had a great experience from start to finish! The staff was very helpful and friendly. They were knowledgeable about the area, offered recommendations for breakfast before we checked in and suggestions about how to get the most out of our trail ride. The entire experience was awesome! We will definitely use this company again in the future!
Kate Klemp
We had a blast with our 12, 10 and 6 year old. The staff was friendly and kind. The trail was just right for adventure just beyond what they’re comfy with…an ideal family excursion.
Kacee Ward
We had a super easy check in. They fitted us for the correct bikes for the trail, they made sure our tires were aired up and we had emergency tool kit. The drivers were very nice. We really enjoyed our ride down the Virginia Creeper!!! Highly recommend!!
Andrew Hogue
Creeper Trail was a “dream” for me. Two daughters and I “poked” along on this gorgeous fall day, I got to enjoy watching my 12 years olds just love the trip while the leaves were falling from the trees on the trail. The shop was quick to get us great gear that worked perfectly fine (along with a tube and tool kit that wasn’t needed at all) . Plenty of bathroom stops along the way. We enjoyed traveling by the river very much. We took about 5 to 5.5 hours to just let gravity do it’s thing. A great day. MAKE RESERVATIONS for sure as this place did have a line in the morning but that just lets you know you are certainly in the right place 🙂 This is def a 5 star service and the shuttle trip up is just as fun to watch these guys drive the curves up the mountains.
Keith
Great selection of bikes and very informative driver to share tips during our ride.
Severin Garrett
This bike rental group was good. Chris at the front desk was super helpful and easy to work with. Securing the best bike for me was not great. The guys in charge of bike selection just seem to hand you a few bikes and let you decide. I wanted a little more guidance. Also one of the bikes handed to me had a bad tire. Not as thorough in their selection process as we experienced with other bike rental groups in the area.
Carolyn MCcarthy
This was my third time riding the Virginia Creeper but my first renting from Virginia Creeper Bike Rental. The staff was really friendly and the store was in a great location. The bikes were very comfortable. We can’t wait to book for next year!
NHC729
We decided to do the Creeper Trail at the last minute and they were able to accommodate us. The staff are knowledgeable and friendly and took their time to make sure I had a bike that I was comfortable on. Excellent experience, we will definitely use them again!
Donnie Tackett
I have used Creeper Trail Bike Rentals several times and they have never let me down. Very professional and their commitment to making your experience unforgettable is amazing. I will always use this company in the future. Had a great time!!!
Hannah Smith
I love Creeper Trail Bike Rental! I’ve been using them for the past 7+ years whenever I come to VA Creeper Trail and it’s always excellent service. Highly recommend to anyone looking to take a trip on the VA Creeper Trail. Bikes are always in good condition, they make sure to find the best one if you’re a beginner and the staff is very friendly.
Bill Clark
First class operation. Quality bikes. A real effort to match you with the right bike. Comfortable vans for shuttle to top of trail. Helpful advice on where to stop. Friendly staff. Safe driver! We have previously used another company. This was definitely superior.
Waverly Phillips
Great friendly service and info for newbies. Provided everything we needed. We will definitely come back use them to do the complete trail. Highly recommended!
Robert Williams
The staff was helpful in getting us set up with a bike that would suit me and my wife. The drive up the mountain was enjoyable with the driver we had lots of stories and good laugh. Me and wife did not know what to expect for the ride but enjoyed it . Alot of places to to stop and rest and take in the beauty. Already planning another bike trip!!
Paulo Matheus Moniz
Very Nice trail, good price! I loved this experience.
Brian Wray
Fantastic Service, Easy Rental, about a 35 min shuttle ride, Clean bikes, clean facilities.
alex shrader
Very cool people and the trail is very nice and we caught over 15 fish on the way down
Kristy
This was my first time doing the VCT. I really didn’t know what to expect. They were talked me through the trail, told me great places to stop and fit me for a bike. The bottled water they handed out came in REAL handy!
I would definitely use them again!
Johnny Henderson
We had a great experience with these guys. They were very helpful in making sure we had the proper bikes for our heights, very polite and friendly, and so accommodating. Highly recommend!
Taber Knight
Everything went great and on time!! We asked for some help with someone in our party and they went out of their way to help us out on a busy day. Lots of places to rent bikes in Damascus but Creeper Trail Bike Rental is the best…hands down the best!!! Thanks for everything we had a great day!!
Jim Kinlaw
Very efficient and friendly staff. Easy to make reservations online.This is our 4th time w/ Creeper Trail Bike Rental.
Kelly Cramer
We have used Creeper Trail Bike Rentals everytime we have gone to the Creeper Trail! I know people that have used other bike shops but this one offers the best service, best bikes, best options!
Jessica Holcomb
This is a beautiful trail. We had a lot of fun! Just wanted to give a couple heads up for riders. We rented bikes/trailers from Sun Down. They were great, friendly staff, lots of items to purchase in the gift shop there. Shuttle ride was nice with a friendly driver and a clean bus.
There are several places on the trail to stop and have lunch or just take in the beautiful scenery. I would most definitely recommend packing a lunch/snack and lots of drinks. We went on a Monday in June, and none of the stops were open. I’m not sure if they are only open on the weekends or not, but I recommend you be prepared with food/drinks. If you have a little one that needs the trailer, I would also recommend a towel/rolled up shirt/light pillow, something to cushion on the back/butt area. My son was crying and did have a red spot on his lower back. This is a pretty easy trail and is mostly down hill and shady in the woods. Would 100% recommend!!
Roger Halsey
Friendly staff and an easy ride to the trailhead of thr Creeper Trail.
J Williams
It was our first time going on the Creeper Trail and we had a great experience with Creeper Trail Bike Rental. I’m sure that we will be back and I would rent from them again!
Bruce Munson
Pats your money takes your ride. I arrived within 15 minutes after their last shuttle left, so I was supposed to wait 90 minutes till the next, luckily, someone had broken down up toward the top of the mountain, so I go an unscheduled express ride back up to Whitetop.
Brad B
Super friendly and knowledgeable staff. Dozens of bikes to select from for all ages.
Frequent shuttles that run on time.
Less than 100 yards from the trail.
G.W. Weber
These guys are awesome! We were in town, at 2 pm, hoping to still get a ride/rent in before we left town the next morning. After 3 other places said they had no more shuttles running, Creeper Trail Bike Rentals got us on a shuttle at 3 pm last minute and took care of us. We had a great time! If it weren’t for these folks, we would have missed out on the creeper trail altogether. What a great day of memories. Thanks, y’all!!
STACY HERNANDEZ
Rental procedure went smooth… nice drive up to white pine. Bikes were in great condition- friendly staff and reasonable pricing. Offered map and things to stop at on the way while riding the trail.
Kris Erskine
Charles was our shuttle driver and he was born and has lived in Damascus his entire 75 years. Had great stories about the town and about the trail, and the train before it quit running what is now the Creeper Trail. Absolutely recommend this place. The bikes were good quality and well-maintained.
