Reviews
Arrow Hope Farms w Amy Manuel
Great ride! Great bikes and a great company. Definitely, get to bike shop 30 minutes early to get fitted to your bike.Everybody should do the VA Creeper Trail!
Mary Teeters
Awesome. Sandra was so nice and helpful and extremely patient with our kids. The bikes were great. They picked us up and drove us back to Whitetop. Highly recommend renting from Creeper Trail Bike Rental!!!
Danielle Suprick
Great place to rent from. We didn’t have a reservation and it was one of the busiest day of the season and they were willing to accommodate.
Jeff Carter
The fellow working there was nice and informative. I parked up Iron Mountain and rode my mountain bike down to Damascus. He let me use his air hose to harden up the tires for the ride back up to my car (Creeper Trail and a bit of pavement). Thanks Creeper Trail Bike Rental.
Rudy Wyatt
The shop is well maintained and they have plenty of bikes and transportation to the top of the mountain. Price is about the same as other places in town.
Deborah Wandzilak
Our go to for Creeper Trail…always friendly. Wide range of bikes to choose from and in good shape!
Cindy Ackerman
Great staff! Highly suggest the Cloud 9 seat! We had a blast!
Angie McGee
Excellent, friendly service. Easy overall experience with the rentals and return. Have reccomended them to several friends and will absolutely use them again!
Bob Grant
This past summer we rode the Creeper Trail and was very glad to have used Creeper Trail Bike Rentals for our trip. Along the way we came across someone who had had a flat tire with nothing to make repairs. CTBR had given our family group a repair kit and I was able to assist the stranded biker and get them back on track.
We decide to go back to the Trail for the fall leaf colors and used CTBR again and were so very much pleased with their service. Looking forward to yearly visits.
Lesia Cockerham
The guys running this business are helpful and professional. Bikes are clean and in good condition. A rental with shuttle service runs about $26 per person. They send out each person with a map, H2O, and an emergency tool kit (which thankfully I haven’t had to use. ) Reservations are accepted and encouraged to ensure your spot. You can park either in Damascus or Whitetop. I recommend driving to Damascus as there are options there for food, etc and you won’t need to be on a schedule when you finish the trail. 3rd time renting from this business. Will do so again.
Steve Phalen
The guys were patient, accommodating, and excited to facilitate a bike ride down the Creeper Trail. Quality organization.
Bhavin Shah
Amazing experience with this organization and their employees. Great service and exceptional assistance. We were first time bikers and their help was spot on. They went above and beyond in terms of customer service. Chris, one of the employees, was the BEST!
cindy todd
We had a blast and our bikes were very comfortable! Excellent customer service.
Pat Blevins
Best bike rental and suttle service in Damascus VA. The people working there are so nice. They treat everyone with respect and go out of their way to be helpful. They are so kind and courteous, hands down, they are the very best in town.
Rod Hoell
We had a fantastic adventure with these guys. Friendly, knowledgeable, and great comfortable bikes. We loved the big wide seats. I would definitely recommend these guys to anyone! We had a blast.
joshmorefield
We have been here several times and have always enjoyed our experience. Gary, Jamie and the rest of the staff are all wonderful. Our bikes where all in good condition and the service is beyond excellent. I would highly recommend their establishment.
Brenda Fox
Such a fun time, and we had great service!
Joseph Maxwell
Friendly, helpful staff got us set up with bikes and transported to Whitetop. Beautiful ride back to Damascus.
karen atchley
We rented bikes and had great service and had a wonderful experience with my family.
Sherry Allen
First time riding the Creeper Trail and using Creeper Trail Rentals. Fantastic service, prices and experience. We intend to return again and use their services. Riding the trail is a must do!
Chad, Marlene Daniels
Fabulous time. All the people at the shop were very nice and helpful. We will do this again and again every time we have company from out of town and several times in between. Price is right just check the weather last time it was very cold but just dress the part and you are good to go.
scott turner
Welcoming staff. Most of the bikes were serviceable. No wrenches sent, so one of our bikes kept losing its’ chain so we had to get it back on the sprocket numerous times until we found one to borrow.
Jessica
Our shuttle driver Charles was very friendly! The kid carts worked great for us to strap our infant seats into and we all enjoyed the entire trip very much!
Kurt Ledermann
Bikes are not the best but reasonable for the price (20$). Gary is a nice and helpful person. An American as if from the picture-book. Honest and straight forward. No problems faced. I would (in fact I do) recommend to a friend.
Jean Minchew
Very friendly people. Would recommend them. We had our own bikes, but they have a nice selection to choose from if you need to rent.
Lynn Hunter
Great service and staff was the best. Awesome ride and will do again with this company.
Johnny Jones
We had the BEST day ever! Thank you
Craig Plazure
Very friendly and personal attention. Rent a bike up on the mountain at their White Top location and ride downhill ~15 miles to Damascus, then take the shuttle van back up to White Top. Shuttles run every 90 minutes.
Janice Renee Owens
Great value, knowledgeable and helpful staff, efficient and on time departure in van, such an amazing ride down the mountain, bikes worked well!
Lena Brooks
Had a great time with ride. Staff at creeper trail bike rental were very friendly and helpful.
Patrick Hall
Great staff! Got the rental bike I needed, wonderful ride down the mountain. Definitely going back!
Steve Daniel
This was such a great outing
The process of getting the bikes and getting up the mountain in the van went smoothly. And the ride down. the trail was so much fun.
Clint Smith
Easy to book, get fitted, and shuttle up to White Top. Recommended.
kayaking fool Tennessee
Don’t get a mountain bike unless you have padded pants!! They have comfort bikes too!
Elizabeth Raspanti
We enjoyed the ride. Everyone at Creeper Trail was very helpful and made it a very enjoyable event.
Lisa Ellis
Awesome ride and great customer service! A “must do” in Damascus!
Susan Mccrimmon
Nice people to work with. Very good experience all around. They even called us the morning of our ride to let us know weather conditions were far from perfect that day!
Richard Sparks
The fellas at the bike shop are great. They are helpful when it comes to bike selection and really seem to care whether or not you have a great experience.
Amy Holt
Very friendly and helpful!
Shad Dortch
Helpful and friendly staff. Bikes were in good shape. Great experience all around
Timothy Ruck
Great time. Bikes were well maintained. Staff were very knowledgeable about the trail.
Wind Tree Studios
Great customer service, newer van and a fair price for shuttling us to the top of the Virginia Creeper Trail with our bikes!
Ted aanthony Hash
Friendly staff and most helpful we left out yesterday on our ride and didn’t make it to the trail and had a issue with one of our bikes got a call back to them and within a few minutes they was there and brung us another bike so we could continue on with our ride.
Shallico Holt
Wonderful people at Creeper Trail Bike Rental & Shuttle. We have always rented from them and have never been let down.
Ann Glass
Friendly, knowledgeable, and concerned – a great experience! This was our 4th visit. Each time the service is great and the bikes are excellent quality.
Jennifer Hall
I have used this company numerous times. The people there are so friendly and knowledgeable. I would give them 10 stars if I could.
justin widener
Awesome day friendly and helpful staff great environment Had a great time best bike ride ever!!!! Will be back again
Mitch
This place is awesome…very friendly and helpful…we had a small issue at the top of the trail and my man Bob came to the rescue and had us on the trail in no time at all…in all the excitement I left my phone on the Bob’s van….after our awesome ride down the trail we arrived back at the shop and found out once again Bob had came to the rescue and recovered my phone as it was at the counter waiting for me….thanks again to Bob and all the guys….we will definitely be back….